Use following steps: Sign-In -> My Account -> Order History -> Request Return. Return request will be reviewed by ShopClues. If required, request will be shared with the merchant for his/her approval. After approval, pickup of the product will be arranged through our courier partners.

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In respect to this, what is the return policy of Shopclues?

Items purchased from ShopClues have a standard 10 day return policy. If you find any product suitable to be claimed for return/refund, you need to initiate the process within 10 days of receiving the item. Certain products have different return period depending on the nature of the product.

Also, how can I complain in Shopclues? Online Complaint: Shopclues Customer Support Online

  1. Visit the Shopclues website.
  2. Click on “Contact Us”
  3. Find & Select the order listed in the “Recent Orders” section.
  4. Click on the “Need Help” tab.
  5. Select the particular issue, you're facing with your order.

Subsequently, one may also ask, how do I return a product?

Scroll down to the order you want to return. Click the Return items button on the right side. Click the checkmark next to each product you want to return. On the right-side of the products you want to return, select a reason for return from the drop-down menu.

Is Shopclues a trusted site?

Its upto you now to trust SHOPCLUES or not. Short answer is NO. A website which allows sellers to sell wrongly described items and giving no proper response to customer cannot be called trustworthy.

Related Question Answers

How do I return an item to Nykaa?

Use our chat center to raise request. Go to Nykaa > Click on right side menu> Click on 'Chat Now'. Easiest way to create a return! Click on 'Have a Concern'>Click on 'Submit a Request' > Provide us with your order ID details and your request to return/replace/refund your order.

What is CluesBucks?

CluesBucks are loyalty points that are credited to your ShopClues Account, every time you make a purchase. One CluesBucks is equivalent to Re. 1. You can redeem these loyalty points on your next shopping at ShopClues.

Is ShopClues an Indian company?

ShopClues is an online marketplace owned by Clues Network Pvt. Ltd. Valued at US$1.1 billion, ShopClues has Tiger Global, Helion Ventures, and Nexus Venture Partners as major investors. It is an e-commerce site.

Who is managing director of ShopClues?

Sanjay Sethi (Oct 2013–)

What does flipkart do with returned products?

On an average Rs 1,20,000 crore worth of products are returned annually in the country. In a sense, getting returned goods back into the market can help e-retailers cut costs related to the return of a 'new' sold item. High return rates in the e-commerce space Flipkart are making a dent in the margins of e-retailers.

What is the returns policy for next?

You can return any unworn items (in their original condition) within 28 days of receiving your order for a full refund. This doesn't affect your rights to return faulty items. Also, cosmetics, toiletries, certain jewellery and items with a security seal can only be returned if faulty.

Can I return something I bought online?

There is usually a 30-day return guarantee on any new purchase you have made at an online store. This means that you have to return the merchandise within 30 days of receiving it. Most online stores will also only accept returns of un-used and unopened items.

How do I return an online order?

Returning Online Purchases: Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.

How can I return a product online?

Return an item purchased in-store directly to the store in which it was purchased. Choose to return an item purchased online to the store or through the online shipping method. Returning an online item to the store will reduce wait times for your refund or exchange. Replace the item in its original packaging.

Does Amazon check returned items?

Amazon does not check their returns. I've received parts that were not what the customer purchased in return. Amazon's employees should be responsible for checking these returns and if it does not at least look like what was sold, it should not be accepted as a return.

How do you write a letter to return a product?

Starting to Write
  1. If you have the exact order number and product number, include it in the letter.
  2. Explain why you happen to be returning the items if there is any reason at all.
  3. Remind the vendor of the return policy and what you expect to happen whether it's a refund or a new product being sent to you.

Do stores have to accept returns?

Businesses with no posted refund policies are liable to the buyer, for up to 20 days from purchase, for a cash refund or a credit. A store is legally required to post its refund policy. If the store doesn't post any return policy, the law requires the store to accept returns within 30 days of purchase.

How I return my ShopClues product?

You can file a return request at your ShopClues account. Use following steps: Sign-In -> My Account -> Order History -> Request Return. If required, request will be shared with the merchant for his/her approval. After approval, pickup of the product will be arranged through our courier partners.

How can I chat with Shopclues seller?

First of all you have to visit shopclues.com/ and there you will find an option on the top right side which will read as seller support. Click on it and a new window will open. There you will find options to choose the topic or category you want to contact seller support for.

Is Cash on Delivery available on Shopclues?

The amount that you pay while ordering at ShopClues includes the product and courier charges. The amount to be paid on Cash On Delivery orders is mentioned on the package. You are not required to pay any extra amount at the time of receiving the order.

How can I cancel my order on ShopClues?

  1. Login to Shopclues Account.
  2. Go to My Orders> Cancel Order.
  3. Select “Reason for Cancellation” & click on “Cancel Order” Please Note: If it is Prepaid Order, the amount will be refunded to you, in accordance with our Refund Policy. A cancellation request cannot be made after your order is dispatched.

What is ShopClues surety?

Shopclues Surety is an extension of the Shopclues Buyer Protection program. It is a premium service offered to online customers. Shopclues Surety products will be rated based on preset quality parameters and evaluated and identified through detailed research conducted by category experts, mentions the ecommerce firm.

Does ShopClues sell fake?

Shopclues doesn't sell any fake products, it depends on the sellers. But one thing is for sure, you can get the products at the deepest discount prices. Explore Shopclues Sunday Offers and get a wide range of products starting from Rs.

Is myntra safe?

Yes definitely it can be trusted. I have purchased many a times from this e-commerce site and the best thing about myntra is that they have the latest fashion trends and good collection as compared to other e-commerce sites.